Services and Capabilities

Audits and analyses of existing recruitment processes and systems

  • in-depth analysis of the existing workflows, technologies, tools, communications, and outcomes used by the client to identify, attract, interview, hire, assimilate, and retain human capital – with a resulting report providing the client with a roadmap for process improvements/enhancements
  • process mapping to ensure the appropriate level of control in compliance with the Sarbanes-Oxley Act of 2002

Performance metrics and satisfaction surveys (hiring managers, candidates, vendors, recruiting teams)

  • innovative ways for a client to consider how best to measure staffing success and the value it brings to the organization, across the full spectrum of professional relationships
  • use existing technologies and procedures to produce, analyze, and report meaningful financial and operational data – and strengthen the quality of decisions related to recruitment and retention
  • crafting and implementing service level agreements for use with line management

Candidate sourcing strategies and tactics - including Internet options, search firm management, employee referral programs, and direct contact skills training

  • optimizing Internet job site memberships, using the Internet as a candidate sourcing and research tool, and aligning electronic recruitment avenues (job boards, databases, on-line job fairs, etc.)
  • defining, negotiating, documenting, and managing relationships with third-party search consultants
  • crafting, budgeting for, implementing, and managing ways to gain candidate referrals from employees, industry contacts, clients, and others
  • training individual recruiters or recruiting teams to act as “in-house search firms”, including providing a training class to aggressively identify, contact, and recruit candidates directly

Internal mobility, transfer, and career planning programs for existing employees

  • design, delivery, and implementation of employee programs based on a client’s unique culture, development philosophy, and industry best practices
  • technology and procedures to support those programs

Employment branding

  • effectively and accurately aligning an organization’s image in the employment marketplace to its image in the commercial, NFP, or government market
  • guiding the development and implementation of print and electronic collateral
  • guiding the development and implementation of print and electronic employment advertising, including annual media placement planning

‘Best Practice’ research and reporting

  • researching and reporting the most effective current employment, staffing, and retention practices – by industry, location, or organization size
  • managing the introduction of improved practices and procedures, as well as managing the change that attends process improvement

On-site interview process improvement and interview skills training

  • aligning interviewers, interview questions, and the interview process with each position’s required competencies and initial job performance standards
  • design and delivery of behavior and attribute-based interview skills training programs